WestinghouseAustralia (Electrolux group)

How to Clean a Westinghouse Cooktop

If your glass cooktop stays hot long after the pan comes off, it is radiant ceramic, not induction. That single fact explains why spills weld themselves on and what to do about it.

8 min read · Written by Oven Valets, cleaning cooktops across Sydney and greater NSW for 15+ years

Most Westinghouse glass cooktops are radiant ceramic, not induction, which means the surface itself gets very hot and spills bake on hard. Take them off while the zone is still warm, with a ceramic scraper at a shallow angle, then finish with a cream cleaner.

There is a specific frustration that comes up again and again with Westinghouse glass cooktops, and it is almost always the same misunderstanding.

Someone reads that glass cooktops are easy, that spills wipe off, that you barely need to clean them. Then their own hob welds a boil-over into place so thoroughly that it takes a scraper and half an hour, and they conclude either that they have a bad cooktop or that they are doing something wrong.

Neither. They have a radiant ceramic hob, and everything they read was written about induction.

Radiant ceramic against induction, and how to tell

Both are a single sheet of glass with no visible burners. They could not behave more differently.

Induction heats the pan directly through a magnetic field. The glass is only warm because the hot pan is sitting on it, and it cools within a minute or two of the pan lifting. Spills land on warm glass and usually wipe away.

Radiant ceramic has a heating element under the glass that glows red and heats the glass, which then heats the pan. The whole surface of the zone gets genuinely hot, stays hot for several minutes after switch-off, and anything that lands on it is cooked onto it immediately.

Three ways to tell which you have:

  1. 1Watch a zone in a dim kitchen. If it glows orange through the glass, it is radiant ceramic. Induction does not glow.
  2. 2Put a fridge magnet against the base of your saucepan. Induction only works with magnetic cookware, so if your aluminium or copper pans heat fine, it is not induction.
  3. 3Touch the surface beside the pan after cooking, carefully. Radiant ceramic is hot well away from the pan. Induction is barely warm.

Most Westinghouse glass hobs in Australian kitchens are radiant ceramic, and that is not a criticism of the appliance. They are cheaper, they work with any pan you already own, and they last. They simply need a different cleaning habit.

The habit that solves it

On a radiant ceramic hob, the moment to clean is while the zone is still warm and the cooking is finished. Not once everything has cooled and been put away. That window, a few minutes, is when a spill will still lift with a scraper and a cloth. After it cools, the same spill has hardened onto glass that was at 300 degrees when it landed, and it is a different job entirely.

Specifically:

  • Anything sugary is an emergency. Jam, syrup, a sweet sauce, milk that has boiled over. Molten sugar bonds to hot glass and can take the surface layer with it when it eventually comes off, and that is the one genuinely permanent mark you can inflict. Stop cooking, protect your hand with a folded cloth, and scrape it off now.
  • Starchy boil-overs, rice water and pasta water, dry to a hard white film that is far easier warm than cold.
  • Oil spatter is the forgiving one and will wait.

The method for what has already set

  1. 1Let it cool completely. Cold cleaner on a hot ceramic surface is a genuine crack risk, unlike on induction where the glass is rarely that hot.
  2. 2Wipe away everything loose, so nothing gritty gets dragged under the blade.
  3. 3Ceramic hob scraper at about fifteen degrees. The blade slides under the deposit. Flat, it skids and polishes the surface. Upright, it can chip the glass. Work in one direction rather than sawing.
  4. 4Cream cooktop cleaner, a small amount, worked with a folded paper towel in overlapping passes.
  5. 5Buff dry with a clean microfibre.
  6. 6Repeat rather than escalate. Two passes with a scraper and cream cleaner will beat one pass with a scourer, and the scourer leaves permanent haze.

Westinghouse gas hobs

Plenty of Westinghouse cooktops are gas, with cast iron or enamelled steel trivets over enamelled burner bases.

  1. 1Cool, then lift off the trivets, caps and crowns, photographing the layout because caps are sized per burner.
  2. 2Soak the trivets and caps in hot water with a non-caustic degreaser for an hour, in a tub lined with an old towel so cast iron does not chip the porcelain.
  3. 3Work them with a stiff nylon brush, never wire, which scars enamelled cast iron and leaves the scars to rust.
  4. 4Clear the burner ports with a soft brush and a wooden toothpick. Never metal.
  5. 5Keep liquid off the ignition electrodes, or the burners click without lighting until they dry.
  6. 6Dry completely and reassemble crown, cap, trivet, each to its own burner.

Why so many of these are the same three hobs

Westinghouse shares its cooking platform with Chef and Electrolux, all part of the same group, and in practice that means a great many kitchens across New South Wales have close relatives of the same cooktop under different badges. Chef sits below it on price and Electrolux above, and the underlying hob is frequently more similar than the branding suggests.

That is genuinely useful to know for two reasons. If you are trying to identify a surface and the Westinghouse documentation is thin, the equivalent Chef or Electrolux manual often describes the same arrangement. And if you have a mixed kitchen, which is common where an appliance has been replaced piecemeal over the years, the same method applies across all three rather than needing three approaches.

It also explains the age spread. These hobs turn up in houses where the oven was replaced a decade ago and the cooktop was not, so it is entirely normal to be cleaning a fifteen year old ceramic surface beneath a much newer oven.

What never to use

  • Steel wool, scourers or scouring powder on glass. Permanent haze from a single pass.
  • A metal blade held flat. Ceramic scraper at a shallow angle only.
  • Oven cleaner on a glass hob. It is made for enamel at temperature and can etch or discolour the surface.
  • Cleaner sprayed onto the hob, which runs under the edge trim into the electronics. Spray the cloth.
  • A wire brush on enamelled cast iron trivets.
  • A cracked cooktop. Off at the wall and replaced, not used.

What actually goes wrong

Permanent sugar damage, from a boil-over that was left until the hob cooled. The single most common irreversible mark on this brand, and entirely preventable.

Haze across the whole surface, from a scourer used in frustration after the first attempt failed.

Rusted trivets on gas models, dried by air rather than by hand.

An owner convinced the cooktop is faulty because it does not behave like the induction hob they read about. It is working exactly as designed.

Burners that will not light after a clean, which is a damp electrode nine times in ten and fixes itself.

Should you do it yourself?

Do it yourself, and the whole answer is timing rather than technique. Wipe the zone while it is still warm after cooking and you will almost never need more than a cloth. That one habit is worth more than any product.

Do it yourself on gas, taking the burners apart every month or two before anything sets hard.

Get someone in if a radiant ceramic top has months of baked film across it, if there is sugar damage you want assessed before you assume the worst, if the trivets have set solid, or if you are booking the Westinghouse oven below anyway, which most people do.

Keeping it clean

  1. 1Wipe the zone while it is warm, every time. On radiant ceramic this is the difference between a two minute job and a thirty minute one.
  2. 2Treat anything sugary as a stop-now job, not a later job.
  3. 3Keep a ceramic scraper in the drawer beside the hob rather than under the sink. You will actually use it.
  4. 4Lift pans instead of sliding them.
  5. 5On gas, soak the trivets every month or two rather than waiting for them to look bad.

When it has gone past a warm cloth, book a clean online or check we cover your suburb on our service areas page.

Westinghouse cooktop questions

Is my Westinghouse cooktop induction or ceramic?
Watch a zone in a dim kitchen: radiant ceramic glows orange through the glass and induction does not. You can also check your pans, because induction only heats magnetic cookware, so if aluminium or copper pans work then it is not induction. The third test is to carefully touch the surface beside the pan after cooking, since radiant ceramic stays hot well away from the pan while induction is barely warm.
Why do spills bake onto my glass cooktop so hard?
Because it is almost certainly radiant ceramic rather than induction. A radiant element under the glass heats the glass itself, so the surface reaches high temperatures and anything landing on it is cooked on immediately. Induction only heats the pan, so its glass stays relatively cool and spills wipe off. Most advice about glass cooktops being effortless was written about induction, which is why it does not match what you are seeing.
How do I get burnt sugar off a Westinghouse ceramic cooktop?
Ideally while the zone is still warm, because molten sugar bonds to hot glass and can lift the surface layer when it finally comes away, which is the one permanent mark you can cause. Protect your hand with a folded cloth and use a ceramic scraper at about fifteen degrees straight away. If it has already cooled hard, lay a warm damp cloth over it for ten minutes to soften it, then scrape and finish with cream cleaner. Repeat rather than reaching for a scourer.
Can I use a scourer on a ceramic cooktop if the marks will not budge?
No. A single pass with steel wool, a scourer or scouring powder leaves a permanent haze across the glass that catches the light and holds dirt worse than the mark you were trying to remove. Two or three passes with a ceramic scraper and a cream cooktop cleaner will shift more than a scourer will, without the damage. If that genuinely fails, the mark is likely to be etched into the glass rather than sitting on it.
Why won't my Westinghouse gas burners light after cleaning?
Almost always a damp ignition electrode, which is the small ceramic-tipped pin beside each burner. It clicks but will not spark until it dries out, usually within a few hours. The other common cause is a burner cap on the wrong crown or sitting slightly off level on a crumb. Take the cap off, check it belongs to that burner and reseat it.
Can I clean cast iron trivets in the dishwasher?
No. Dishwasher detergent is strongly alkaline, it dulls and strips the enamel on cast iron trivets, and any exposed iron rusts before the cycle has finished drying. Soak them flat in hot water with a non-caustic degreaser instead, in a tub lined with an old towel so the cast iron does not chip the porcelain, work them with a stiff nylon brush rather than wire, then dry them completely by hand straight away.

How Oven Valets cleans a Westinghouse cooktop

  • Our products are non-caustic and biodegradable, so coatings, trim and seals are not at risk and the appliance is safe to use as soon as we leave.
  • Removable parts come out and are cleaned separately rather than wiped in place, and every piece goes back where it belongs.
  • We tell you what we find, including when a part is past saving, rather than cleaning around it.
  • Fully insured, with fixed GST-inclusive pricing and no call-out fee.

Rather have someone else do it?

Fixed, GST-inclusive pricing with no call-out fee. Non-caustic and biodegradable products, so the appliance is safe to use as soon as we leave. Rated 4.9 from 88 Google reviews.

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